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 A versatile Technical Writer with more than 15 years’ experience, I am passionate about producing effective content, and am able to get up-to-speed quickly. Over the course of my career I have moved fluidly from documenting hardware and software for mobile devices to artificial intelligence, from genomic testing software to banking procedures, and from building the Windows operating system to long-range Internet of Things technologies.
To create elegant content, I research my subject matter, interview and forge strong working relationships with Subject Matter Experts, and then verify and validate my content by actively testing it and using it as my audience would, prior to submitting it, frequently well ahead of my deadlines. |
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A problem-solver by nature, I seek out ways to improve both internal processes and customer satisfaction. I am committed to producing content that actively engages the reader and helps them get their job done quickly. When you hire me for your next project, you get more than a wordsmith — you get a passionate customer advocate and an excellent technical writer. |
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katy.koenen@gmail.comLinkedIn Profile | ||||